During the 2016 Seatrade Cruise Global Convention, IBS Software and Celestyal Cruises signed a contract for delivery of IBS’ next-generation iTravel Cruise Reservation System. Celestyal becomes the third travel company — and the first cruise line — to implement IBS’ iTravel “software as a service,” or SaaS, lifecycle reservations platform.
With iTravel, Celestyal will be able to offer inclusive cruise packages with dynamic pricing capabilities that enable quick response to changing market conditions while enabling cross-sell and up-sell opportunities. Celestyal Cruises also currently employs IBS’ Ship Partner onboard property management system across its five-ship fleet.
“Celestyal and IBS have a long and successful history, and we are excited to take this partnership to the next level. We are anticipating increased demand from our B2B and B2C channels and we expect iTravel to be a key enabler of our growth strategy,” said Mr Kyriakos Anastassiadis, chief executive officer of Celestyal.
“At IBS we are increasingly focusing on developing innovative & transformational solutions for the cruise industry. Celestyal Cruises, IBS’ first cruise line customer deciding to adopt iTravel is a true endorsement of our forward-looking strategy and our capability to deliver on our promises.” said Mr Asish Z Koshy of IBS Software.